Upgrade Your Business Communication with PRI Lines

pri line onevoice
As companies grow, so do their technology and communication needs. It is crucial to a company’s success that they choose a solution or solutions that enables them to be as productive as possible with the least amount of hassle. As far as business communications go, a PRI line is something that a company with 10 or more employees should consider. You’re probably wondering what a PRI line is. A PRI line is a form of ISDN (Integrated Services Digital Network) which is the telecommunication standard that allows traditional phone lines to carry both voice & data traffic.

A PRI Circuit is a single cable (usually a T1) coming into your telecom room that can carry voice and data transmissions.

A T1 line consists of 24 channels. A PRI uses 23 of these channels (called b channels) to carry the voice calls and 1 channel (called a d channel) for signaling or communicating between a PBX and the voice network.  This is commonly referred to as a (23b + 1d).

Each of the 23 channels can hold one phone call at a time, for a maximum of 23 concurrent phone calls.

Advantages of using  a PRI line

  • Flexibility: If you have a PBX, you can start with a low number of  channels and easily increase the number of channels without the need to install another telephone line.
  • Multiple Capablilites: PRI Lines can be used for voice & data connectivity, faxing, and video conferencing all at the same time.
  • Direct Inward Dialing: It’s not uncommon for businesses to have 50 DID numbers on 1 PRI Circuit. In other words, your business can have 50 different phone numbers, 1 for each employee of the company, all coming across a single PRI Circuit. As long as you don’t have more than 23 people on a call at the same time, this is a perfectly viable option.
  • Reduce Costs: Eliminate the need to purchase and manage separate voice & data circuits.

A  PRI enables companies to easily route callers to different employees or departments such as sales, support, voice menus, and voicemails. This kind of a task would be very difficult to accomplish using  a traditional analog line. Whereas with a PRI you can have each phone number with it’s own set of rules and send callers through any open trunk available on the PRI.

Don't Wait To Improve Your Company's Communication