How To Make Office Relocation Less Stressful

How To Make Office Relocation Less Stressful

Office relocation can be extremely stressful for all members of an organization, regardless of how far the move is. The good thing is it doesn’t have to be! The key to a successful move is adequate planning, organization, and communication.  The first step that...
Key Essentials To Setting Up A Budget Plan

Key Essentials To Setting Up A Budget Plan

There are a number of  new companies and even companies that have been in business for years either struggle in terms of budgeting or don’t place an emphasis on it. Budgeting can be a grueling and stressful process, but the good thing is that once you have a...
Prioritizing Communication In The Workplace

Prioritizing Communication In The Workplace

Communication is crucial in all areas of life, but communication in the workplace can make or break the success of a company. Effective communication resolves potential barriers by building strong workplace relationships that lead to increased productivity. Poor...
5 Values Of A Customer First Salesperson

5 Values Of A Customer First Salesperson

We live in a day and age where businesses and consumers are literally a click or call away from finding crucial information they need regarding a service or product that they have interest in. With the advancement of the internet, businesses and consumers are finally...
Upgrade Your Business Communication with PRI Lines

Upgrade Your Business Communication with PRI Lines

As companies grow, so do their technology and communication needs. It is crucial to a company’s success that they choose a solution or solutions that enables them to be as productive as possible with the least amount of hassle. As far as business communications...
6 Quick Tips For Avoiding Internet Scams

6 Quick Tips For Avoiding Internet Scams

Hackers are constantly finding new and clever ways of stealing personal information from both consumers and businesses (especially small businesses). Internet scams are becoming one of the top committed crimes in the country due to hacker’s ability to remain...
Next-gen Firewalls: The Future Of Enterprise Protection

Next-gen Firewalls: The Future Of Enterprise Protection

What are the two types of firewalls for businesses? Firewalls are a necessity to companies due to a fact that companies need a reliable way to protect their information.  There are two types of firewalls for businesses; traditional firewalls and next generation...
Windows 10 Offers Revamped Features

Windows 10 Offers Revamped Features

If you’re a PC user, chances are you have long anticipated the arrival of Windows 10. Haven’t downloaded it yet? If you already have Windows 8.1 or Windows 7, you have until July 29 of next summer to get it for free. However, with all of its popular new features, you...
Facebook’s “Aquila” Drone Promises Worldwide Web Access

Facebook’s “Aquila” Drone Promises Worldwide Web Access

It seems like drones are everywhere. From warfare and surveillance to agriculture and entertainment, all kinds of industries are finding uses for unmanned aircraft technology.  Even Facebook, the social media superpower, has been interested in creating its own drone...
Dropbox Boosts Competition with New Features

Dropbox Boosts Competition with New Features

Dropbox has teamed up with Clementine, a young and promising collaboration application, to add messaging and voice conferencing tools to its growing list of services.  A popular file-sharing application within the educational and private community, Dropbox serves over...
Shopping on Smartphones

Shopping on Smartphones

According to the IMRG Capgemini e-Retail Sales Index, sales completed on mobile devices has increased by a staggering 57% since June. This includes smartphones and tablets, although shoppers are twice as likely to use their smartphone than a tablet. While the study...
Chicago to Tax Online Entertainment

Chicago to Tax Online Entertainment

In today’s world of fast-paced tech advancement, new gadgets and systems are constantly entering the market. Sometimes our paradigms have a hard time keeping up. This is a known problem with the Consumer Price Index, for example. Twenty years ago, when conceptualizing...
Comcast Founder Ralph Roberts Dies at 95

Comcast Founder Ralph Roberts Dies at 95

Ralph Joel Roberts, cable television tycoon and Comcast creator, died on June 18, 2015 at the age of 95. In a statement for The New York Times, his son, current CEO of Comcast Brian Roberts, describes him as “the most optimistic man [he] ever knew” and as having “a...
IBM Creates Public Safety Software to Help with Emergency Response

IBM Creates Public Safety Software to Help with Emergency Response

Natural disasters are so named for a reason. They devastate entire cities, claim lives and livelihoods, and deplete community resources.  Much needs fixing in the wake of the wreckage and the economy is certainly not exempt from Mother Nature’s outbursts. It takes...
The End Of The Internet As We Know It

The End Of The Internet As We Know It

ARIN, the American Registry for Internet Numbers is expected to use up all of the remaining IPv4 addresses by the end of the month. Basically, the Internet is running out of space. Time to panic? Not quite. But before I discuss the impact of this development, let us...
Bell Launches LTE-Advanced with Speeds of up to 220 MBPS

Bell Launches LTE-Advanced with Speeds of up to 220 MBPS

Bell, the leading Canadian service provider, recently promised theoretical download speeds of up to 220 mbps on their new LTE-A network. Although only theoretical, this is one of the fastest download speeds in the world. On average, downloads will likely be closer to...

USA FREEDOM Act

Just last week, Congress passed the USA FREEDOM Act in light of the Patriot Act’s recent expiration. The bill, which aims to “increase transparency and improve accountability of surveillance agencies” (accessnow.org), has prompted mixed reactions from digital freedom...
What is Trello?

What is Trello?

This is Trello! I know it doesn’t look like much, and that’s one of Trello’s strongest features. So what exactly is Trello then? Trello is a collaboration tool that organizes your projects into boards. In one glance, Trello tells you what’s...
Email Marketing Provider Review for the SMB

Email Marketing Provider Review for the SMB

There are plenty of reviews out there for all different types of email campaign providers. We wanted to approach it from a very realistic standpoint and review 3 key components for each mailing provider. Chances are, if you’re looking for a lot of complex features,...
Top 5 Email Productivity Tips for the SMB Employee

Top 5 Email Productivity Tips for the SMB Employee

We are inundated with emails from our customers, employers, vendors and co-workers–and that is just at work. If your work and home email are combined, add to that advertisers, family and friends and those lovely spammers. It is easy to lose your track of time...
March Madness at OneVoice – How Does an iPad Mini 3 Sound?

March Madness at OneVoice – How Does an iPad Mini 3 Sound?

It’s that time of the year again! OneVoice will be doing our annual March Madness contest. Here’s what you need to know: The brackets will be open on Monday March 16th 10:00am EST for you to enter We’ll post on our Facebook/LinkedIn the password to...
OneVoice Review – ITEXPO 2015 – Miami Beach, Florida

OneVoice Review – ITEXPO 2015 – Miami Beach, Florida

The East Coast ITEXPO of 2015 was held this year in beautiful Miami Beach, Florida, at the Miami Beach Convention Center from January 27th to the 30th. For those of you in the North East portion of the US, you know that this was the week that the giant snow storm...
TOP 10 – Things to Remember when Moving your Office

TOP 10 – Things to Remember when Moving your Office

Moving your office from one location to another can be a challenging task. Nevertheless, if you have determined that moving your business is the right decision, there can be an incredible amount of things to remember.  We’ve come up with a list of 10 things to...
The Requirements of a VoIP System

The Requirements of a VoIP System

Every VoIP system has 3 basic requirements in order for it to work: The Converter device, The Connection, and The Communication device. We’ve already covered the question “What is VoIP”, if you need a refresher on that before going through this post....
What is VoIP?

What is VoIP?

We’ve been working hard over the past few weeks to create a guide that will grow and evolve to cover every aspect of VoIP that consumers and businesses have questions about.  As we were working to put it together, we realized just how broad of a topic VoIP is....
Why We Chose to Use DocuSign

Why We Chose to Use DocuSign

I asked Jeff Shannon, our Marketing Director, to help write a piece on why we use DocuSign. We like to think of ourselves as a customer service company and we try to do things as efficiently as possible. Our business model is focused around providing telecom services...
How to Handle an Angry Customer

How to Handle an Angry Customer

Every once in a while, no matter how wonderful your service or product is, you’re going to get an upset or angry customer. It happens, we can’t please everyone all of the time. What we can do though, is take the necessary steps to turn that customer’s unpleasant...
What is the difference between IPv4 and IPv6?

What is the difference between IPv4 and IPv6?

There is enough information on IPv4 and IPv6 to fill an entire e-book – so we’re going to try and cover a very basic understanding of what IP is and how IPv4 and IPv6 fit into the grand scheme of things. If you have any additional specific questions, just leave a...
State of SIP Trunking 2014 [INFOGRAPHIC]

State of SIP Trunking 2014 [INFOGRAPHIC]

In June, The SIP School released the results of their SIP Survey 2014. (Head on over there to download the full results of the Survey).  We found some really interesting parts about SIP Trunking and we made our own infographic about the state of SIP Trunking! While we...
30 Business Telecom Acronyms You Should Know

30 Business Telecom Acronyms You Should Know

Ever been on the phone with your business internet or business phone provider and realize half way through the conversation that you start wondering when the other person started speaking Greek? The conversation starts out innocent enough with “high speed internet”...

What is WebRTC? Brief Overview

A new buzz word that’s been gaining ground lately is WebRTC, or Web Real Time Communication. WebRTC is an open project that will allow two people to connect to each other, via their browsers only, for voice, video and data transfers.  Currently, this requires some...
TOP 5 Ways to Save Money on your Phone Bill

TOP 5 Ways to Save Money on your Phone Bill

Audit your phone bill It’s important to know exactly what is on your company’s phone bill and to make sure you’re actually using all of the services you’re paying for. The number 1 place you may be able to reduce your costs, depending on your carrier, is with...
Adjusting with the Times – Adapt or Lose

Adjusting with the Times – Adapt or Lose

From the Marketing Desk at OneVoice Communications, Inc. I was reading an article today on Mashable about how “WhatsApp” (the new free messaging app purchased by Facebook) and other texting apps, will cost the Telecom industry $33 billion this year alone....
Top 5 Tips to Stay Healthy at Work

Top 5 Tips to Stay Healthy at Work

Just because you’re at work doesn’t mean you have to forget about having a healthy lifestyle. Our owner, Stephen Dize, is an extremely health conscious CEO. It’s important to him that the employees at OneVoice are healthy and happy – so we want to share with you some...
Best Effort Internet vs Dedicated Internet Access [INFOGRAPHIC]

Best Effort Internet vs Dedicated Internet Access [INFOGRAPHIC]

This week we revisit our detailed blog post from last week on Best Effort Internet vs Dedicated Internet Access but this time with a short Infographic (Our first one ever! Let us know, in the comments, how we did!). This Infographic covers the 3 basic differences...
Do I Need Dedicated Internet Access? What Is It?

Do I Need Dedicated Internet Access? What Is It?

When we’re talking about Dedicated Internet Access (DIA), we first need to discuss its opposite and answer the question: What is Best Effort Internet? Typically – when you are purchasing a consumer-like product (like your Verizon FioS or Comcast Cable internet at your...

How To Motivate Employees without Spending Money

Motivation is the slippery slope of business management. In this week’s blog we’re going to mix a little bit of psychology with business! In order to understand how we can motivate employees, we need to understand what Motivation actually is. So...
Do You Still Go To A Bank?

Do You Still Go To A Bank?

Are Banks a Thing of the Past? Do people use banks anymore? What adjustments would you have to make to your business, if physical banks closed their doors today? A large amount of people today no longer carry cash or write personal checks when making a purchase. ...
Top 5: Things you should know about starting your own business

Top 5: Things you should know about starting your own business

Starting your own business can be a daunting task.  You can think up a wonderful new idea for a service people need, read all the articles on how to execute it, and even hire a third party to handle all of that legal paperwork.  There has to be much more to it than...
TOP 5: Questions to Ask Yourself Before Moving to SIP Trunking

TOP 5: Questions to Ask Yourself Before Moving to SIP Trunking

Do we have an onsite PBX or IP PBX? A PBX (private branch exchange) is a piece of hardware located in your office that handles all of the features of your calling system.  This is what we call “the brains” of your phone system; handling extension dialing, ring groups,...
Is SIP Trunking Reliable?

Is SIP Trunking Reliable?

From The Marketing Desk at OneVoice Communications, Inc. We tweeted this week (you are following us on twitter right?) about some really great research excerpts released by Infonetics Research about the increase in usage of VoIP and unified communications services,...
Welcome To Your New OneVoice

Welcome To Your New OneVoice

From The Marketing Desk at OneVoice Communications, Inc. OneVoice Communications Inc. was founded in 2000 as a telecommunications provider for businesses. Today, OneVoice is much more than just a telecom provider: we are a customer service business. Everything about...

OneVoice Communications Launches New VoIP Service

Global Service Provider OneVoice Communications launched its new VoIP platform, OneVoiceVoIP™. OneVoiceVoIP™ is a private cloud telephony platform that is deployed on a premise, managed in the cloud, sold as a service, and billed by the month. OneVoiceVoIP™ blends the...

Fully Connected Inside and Outside the Workplace

Telecommuting is becoming a vital necessity of business. With rising costs of overhead, increasing gas prices, and time spent sitting in traffic, productivity is sometimes most optimal outside the office.  Nowadays, a telecommuting program is being implemented in many...