Motivating your employees can make a world of a difference when it comes to their performance. Motivation can act as a tool to increase positive work attitudes as well as increase productivity. Big businesses often times neglect to make a personal connection with their employees and that can lead to unmotivated workers. It’s important to
Your customers are the deciding factor in determining whether your business will be successful or not. With this in mind, it is essential to always provide excellent customer service and know how to deal with problems or issues that may arise for your customers. Here are 4 common customer complaints that your business may experience
Preparing for a new telecom contract is a huge decision that companies face. Telecom may seem like a straight forward utility service, but depending on the structure of your business, it can be very complex. Before you sign your next contract, there are a number of questions you may want to think of: Is my
Why Service-level agreements are necessary A service-level agreement (SLA) is a contract between a service provider and its internal or external customers that documents what services the provider will provide and it defines the service standards the provider is obligated to meet. Service providers need service level agreements to help them manage customer expectations and
With the advancement of technology, companies are in need of more bandwidth. Internet is becoming increasingly commoditized and there are no signs of this changing. Businesses are aware that they need business internet services, but a number of them fail to realize that not all business internet services are the same. There are two main
Every company needs a telecommunications provider. The telecommunication services your company uses, from phones to internet connectivity, are facilitated and supported by a telecom carrier. Like many buying decisions in business, finding the right solution may take some research and evaluation. If you choose the wrong telecom carrier, you’ll likely run into issues, such as
