Category: Blog

Onward New River Valley

On this episode of “Your Voice”, John sits down with James Cabler, who is Director of Business Engagement at Onward New River Valley. The main focus of Onward NRV is to create economic success for the New River Valley. To do this, Onward is constructing their five-year strategy called Onward 2023 as well as promoting

Montgomery County Chamber of Commerce 2019 Business Showcase

A few weeks ago, OneVoice Communications had the opportunity to be a part of the Montgomery County Chamber of Commerce 2019 Business Showcase. Being fortunate enough to be surrounded by so many local businesses and Chamber members, we decided to take the opportunity to interview many of the presenters that were there for our “Your

Episode 8 of “Your Voice” with Mason Walker

Episode 8 of “Your Voice” with John Balser features Mason Walker, owner of Straight Point Home Inspections in Blacksburg, VA. Straight Point Home Inspections began just a short time ago in April of 2019 but has grown at a rapid pace and is still growing. After graduating in 2006 from Virginia Tech with a theater

Episode 5 of “Your Voice” With Robyn Jones, owner of Joba Studio Design

Episode 5 of “Your Voice” features Robyn Jones, owner of Joba Design Studio of Blacksburg, VA. Within the interview, Robyn touches on why the Blacksburg community not only supports Joba but also how it supports all entrepreneurs from those who have experience to those who are just getting started. She also explains that she defines

The Importance of Small Businesses in a Corporate World

With launching our new series “Your Voice” with John Balser, it inspired us to write this blog post and divulge the importance of small businesses in their entirety. Yes, larger companies have a vast amount of resources and employees but small businesses offers something special that can’t be found in a larger company. Here are

“Your Voice” Episode 2 with Caleb of Cornerstone General Contractors

Episode 2 of “Your Voice” with John Balser features Caleb, owner of Cornerstone General Contractors and Cornerstone Electric in Dublin, VA. Caleb discusses how growing up in the New River Valley area inspired him to stay and open his own business. He also explains how important it is to seek counsel from seasoned professionals especially

The Truth About High Speed Internet

bandwidth usage

In this age of high-speed internet, using the internet & running into a slow or down connection can be frustrating. This may be shocking, but a number of people & companies may be paying for faster internet speeds than they actually need or are actually receiving. Your computer or computers are connected to a router.

Guaranteed Ways To Motivate Your Employees

Guaranteed Ways To Motivate Your Employees (1)

Motivating your employees can make a world of a difference when it comes to their performance. Motivation can act as a tool to increase positive work attitudes as well as increase productivity. Big businesses often times neglect to make a personal connection with their employees and that can lead to unmotivated workers. It’s important to

How To Solve 4 Common Customer Complaints

Your customers are the deciding factor in determining whether your business will be successful or not. With this in mind, it is essential to always provide excellent customer service and know how to deal with problems or issues that may arise for your customers. Here are 4 common customer complaints that your business may experience

5 Things To Consider Before Your Next Telecom Contract

telecom contract

Preparing for a new telecom contract is a huge decision that companies face. Telecom may seem like a straight forward utility service, but depending on the structure of your business, it can be very complex. Before you sign your next contract, there are a number of questions you may want to think of: Is my

Understanding A Service-Level Agreement

service-level agreement

Why Service-level agreements are necessary A service-level agreement (SLA) is a contract between a service provider and its internal or external customers that documents what services the provider will provide and it defines the service standards the provider is obligated to meet. Service providers need service level agreements to help them manage customer expectations and

Understanding Business Internet Services

With the advancement of technology, companies are in need of more bandwidth. Internet is becoming increasingly commoditized and there are no signs of this changing. Businesses are aware that they need business internet services, but a number of them fail to realize that not all business internet services are the same. There are two main

Choosing The Right Telecom Provider

Every company needs a telecommunications provider. The telecommunication services your company uses, from phones to internet connectivity, are facilitated and supported by a telecom carrier. Like many buying decisions in business, finding the right solution may take some research and evaluation. If you choose the wrong telecom carrier, you’ll likely run into issues, such as