Voice over Internet Protocol (VoIP) is an overarching term for transmitting your voice over the internet (or internet like connection).Our Hosted VoIP Platform provides your company with all of the features of an enterpriseorganizationwith a fraction of the maintenance and cost.
(we sell these with our packages!)
The basic requirements are an IP based Phone and a stable Internet Connection. No other major equipment!
(we can provide this too, if you need it!)
Our hosted VoIP platform requires an IP based phone. We specifically recommend (and sell) Polycom: VVX 300, VVX 400 and the VVX 500.
Our Hosted VoIP platform requires that you have a stable internet connection. Each concurrent phone call uses about 80 Kbps of bandwidth (not a lot!). If you need to upgrade your existing internet connection, or if you want to add a secondary internet connection just for your Hosted VoIP traffic, we can provide that to you. We can also consolidate all of your service provider bills, so you only have to call one phone number and pay one bill each month.
Absolutely! As long as the bandwidth is sufficient enough for your concurrent phone calls and day to day internet activity.
Hosted VoIP has built in redundancy: since the main phone system is stored in the cloud, if you lose internet or power in your building, your calls can be rolled over to secondary lines or cell phones. This can all be setup during your installation, well in advance, so that you never miss a call.