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Success In Numbers

24
Hour Support 7 days a week
48

Contiguous states serviced

99.5

% uptime

Telecom News

Customer Support in 2021: Why it’s More Important Than Ever

Customer Support has always been important, especially in the telecommunications industry. From troubleshooting, to provisioning, or simply talking to a customer service representative, it is vital to have a reliable customer service team to help solve any issue customers might have.  This past year has taught us a lot, but in the world of customer

TDM- Why It’s Going Away

Time Division Multiplexing (TDM), also known as Legacy TDM is a “method of transmitting and receiving independent signals over a common signal path.” TDM is a traditional method of achieving connectivity through physical circuits. It was initially developed in the 1870’s for telegraphy purposes, so this technology has been around the block a few times. 

AI and it’s Impact

Artificial Intelligence or AI in its simplest of terms is the development of computer systems that are able to perform tasks that are typically done by humans or involve some sort of human intelligence. Usually when people hear the term “artificial intelligence”, they think of robots taking over our lives, jobs etc. But it is