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Understanding STIR/SHAKEN: A Simple Guide to Stopping Spoofed Calls

If you’ve ever answered a call that appeared to be from a familiar number, only to discover it was a scammer, you’ve already experienced why STIR/SHAKEN exists. In 2024 alone, Americans received roughly 38 billion robocalls, many of them using spoofed caller IDs to trick recipients. STIR/SHAKEN is the telecom industry’s answer—an authentication framework that

Modern Solutions for Critical Operations Systems still on POTS

With traditional copper-based POTS lines now being retired nationwide due to rising maintenance costs, reduced support, and regulatory changes allowing carriers to discontinue service, organizations can no longer rely on old analog lines. For many organizations, those copper lines aren’t just phones; they’re the backbone of critical operations like fire alarms, elevators, entry systems, and security panels. When clients reach out to us with the question, “What do we do now?”—we understand exactly why they’re asking.

Preparing Your Communications for the New Year

As the first quarter of the new year starts up and you dive into executing your business plans for 2026, will your communications infrastructure be ready? Whether you’re scaling operations, launching new initiatives, or simply aiming to start strong, your voice and internet systems need to be ready to support your new year goals. At