PRI’s are retiring.

It is time for an update.

Primary Rate Interface (PRI)

The PRI is a level of service assigned by the ISDN, sometimes referred to as an ISDN PRI.  The PRI provides businesses with digital access to the PSTN.

While ISDN PRI is usually associated with only Voice transmission, it is capable of transmitting Data, Video, and Faxes as well.

Alternatives to PRI

Since PRIs provide blocks of 23 channels, there isn’t much room for flexible scalability. In addition, because PRIs are Circuit Switched, it’s sometimes a hassle once your company grows to a certain point; gaining multiple locations or a large number of employees. PRI circuits also don’t make sense for very small companies with 1 to 5 employees, since you’re purchasing 23 call channels for only 5 people.

With PRI’s retiring these are excellent alternatives.

The main alternatives to PRI Circuits are:

  • POTS on Demand: POTS on Demand allows you to future-proof your business critical lines with a more cost-effective resilient solution
  • Dynamic Integrated Services: although not as commonly used, since data requirements are much higher now, some providers are able to take an existing PRI circuit over a T1 and transmit data with it as well.
  • SIP Trunking: This is a newer method of voice transmission that uses your existing data connection, and SIP capable PBX, to send and receive phone calls.Here is a comparison of SIP and PRI Circuits.
  • Hosted VoIP: This is very similar to SIP Trunking, except phone calls are made over an internet connection.
  • PRI Replacement Solution: Learn more about OneVoice’s PRI replacement solution that’s both cost-effective and can work with your existing hardware.

Transmission on the PRI

Now that we can generally answer the question “What Is PRI?”, let’s talk about how the PRI is deployed.

The PRI is typically associated with a T1 line in the United States, also called a PRI Line or a PRI Circuit.  The PRI Circuit is a single cable (usually a T1) coming into your telecom room that can carry voice and data transmissions.

A T1 line consists of 24 channels. A PRI uses 23 of these channels (called b channels) to carry the voice calls and 1 channel (called a d channel) for signaling, or communicating, between a PBX and the voice network.  This is commonly referred to as a (23b + 1d).

Each of the 23 channels can hold one phone call at a time,
for a maximum of 23 simultaneous phone calls.

The important aspect of PRI is that it is a circuit switched system.  This means that there is always an actual physical and dedicated channel for the communication to travel on.  This is different from Packet Switched system – which is the model that the internet and SIP Trunking is based on.

Use of a PRI Circuit

So we can better understand what PRI is, we also need to understand how it’s used and how customers are able to connect to businesses.

People are able to call businesses by dialing their DID (Direct Inward Dialing) number. The DID telephony number is just the actual phone number you dial, for example our main DID at OneVoice is 703-880-2500.

It’s not uncommon for businesses to have 50 DID numbers on 1 PRI Circuit. In other words, your business can have 50 different phone numbers, 1 for each employee of the company, all coming across a single PRI Circuit. As long as you don’t have more than 23 people on a call at the same time, this is a perfectly viable option.

In the event that your company continues to expand and you do require more than 23 simultaneous phone calls, your only option for expanding your existing PRI circuit is to purchase an additional PRI circuit. This purchase will provide 23 more channels for communication transmission.

    Get More Information

    By providing my phone number to OneVoice Communications, I agree and acknowledge that OneVoice Communications may send text messages to my wireless phone number for any purpose. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP”, assistance can be found by texting “HELP”.

    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    Why are PRI’s retiring?

    PRI’s are becoming less compatible with current technology. Not only are they becoming less and less compatible, they are also becoming more expensive to maintain. When PRI’s were first introduced, they were very popular but with advancements, they are becoming less common. Multiple carriers of all sizes, are withdrawing their PRI technology as an option for voice services.  Although PRI’s were once very prevalent, there are many alternatives that OneVoice Communications can provide your business with.


    Not Quite Ready? Have Some Questions?

    That’s okay too – We’re here to answer any questions you might have.  We’re ready when you are.

    Call Us @ 877.363.3133