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2020 was not the year that everyone thought it would be, but we made it through (somehow). Now that we have entered 2021, it is time to think about what the future holds for you and your business. Numerous businesses transitioned to remote working back in March of 2020 and now many of them do not have a date or even an idea of when employees will return to the office. But one thing is for sure, having the ability to have your voice and data needs taken care of while working remote or in the office, will allow you and your business to take 2021 head on. Here are some questions to ask and thoughts to consider about your telecom system or services as 2021 begins.  

1. Where do your telecom needs stand? 

As mentioned above, what telecom services and products is your business currently using? Are there services or products you have that are not satisfying your needs? Is there something missing? Essentially everything changed back in March, there was a panic in the air and your business might have only thought of the short term. But now with the continuation of our situation, we are closer than ever to a sense of normalcy, why not start thinking about the long term? Your needs may have changed and you are ready to make a plan for the future of your business. Conducting an evaluation of what works and what doesn’t work will help you understand what is worth continuing on with and what is worth adding on. 

2. Conduct an Evaluation (Audit) 

Now that you have an idea of where your telecom needs stand, it is time to understand what you are paying for. Is it worth it? Does it make sense? When was the last time you looked at your bill?  If there is a service you wish you had or on the flip side is there a product or service that you don’t use? Conducting an audit of your current services will not only put what you are paying in perspective but also allows you to question what you are paying for. Telecom products and services are something that isn’t thought about on a daily basis or even looked at on a spreadsheet. This could lead to discrepancies within your bill. But if you need or would like a free audit , let us know, we can help with that.  

3. What do you wish to see in your communications systems?

Now that we have entered 2021 and you have already thought about where your company stands with what telecom products and services you currently use and what you are paying, it is time to determine what you would like to see in your telecommunications system. Do you need a better way to communicate with employees working remotely or in an office? Do you need a faster/more reliable internet connection at your office? The telecommunications world can be a bit confusing with different products and services, but if you have an idea of what you need moving forward it will make the process much easier. Whether it is a better internet connection or more efficient communication between and with your employees, it is a great start to pursuing an improved telecommunications system. 

2021 is a fresh start for all of us, and that includes your businesses telecommunications systems. Although it is not always a first thought when setting new year goals and/or resolutions, it is a vital part of every day communication with you and your employees. Evaluating your current telecommunications systems will not only put your company at ease, but will help understand what your telecom needs actually are. 

Start your year off right. Contact us today. 

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